Legal notice

Legal Notice

Website Operator

This website is operated by The Art Neon Oy, a company registered in the Finnish Trade Register.

Company name: The Art Neon Oy
Trading name: The Art Neon
Business ID: 3320268-8
VAT number: FI33202688

Business contact address:
Tikkuvuorenkatu 6
60200 Seinäjoki
Finland

Email: support@theartneon.com

Our business address is not the return address. Please contact us before returning a product so we can provide the correct return address and packing instructions.

Intellectual Property

Copyright and other intellectual property rights in this website’s content, branding and designs belong to The Art Neon Oy or the relevant rights holders.

Unless permitted by law, copying, reproducing, distributing or commercially using protected content requires permission from the relevant rights holder. Logos, artwork and other materials supplied by customers remain subject to their respective owners’ rights.

Consumer Complaints and Disputes

If you have a complaint, please email support@theartneon.com with your order number and a description of the issue.

If we cannot resolve the matter, you may contact the Finnish Consumer Advisory Services for guidance and assistance.

An unresolved dispute falling within its jurisdiction may be referred to the Finnish Consumer Disputes Board. Contact the Consumer Advisory Services before submitting a case to the Board. The Board’s decisions are recommendations.

These options do not restrict your right to bring a claim before a competent court.

Related Policies

Our Terms and Conditions explain the terms applicable to purchases. Our Privacy Policy explains how we handle personal data.

Nothing in this notice limits your statutory consumer rights.