No matter where you are — whether in Europe, the UK, the United States, or Canada — your order will typically be delivered within approximately 2–3 weeks if you choose our standard order (including production and shipping time). If you need your order faster, we also offer a rush order option. To confirm the exact delivery time for your location and order type, feel free to email us at support@theartneon.com. We’ll be happy to assist you.

Production and Delivery Times

Indoor Signs: Average production and delivery time is 2–3 weeks (Europe, USA, Canada, Australia).
Waterproof Signs: Average production and delivery time is 3–4 weeks (Europe, USA, Canada, Australia).

Rush Orders: Expedited production and delivery time is 9–12 days.
For Outdoor Signs, please add +5 days to the total timeline for rush orders.
We partner with reliable carriers such as FedEx and DHL, and offer free worldwide shipping.

Order Tracking
Once your order is shipped, you will receive a confirmation email containing your tracking number. You can use this tracking number on our website’s Order Tracking page to easily monitor your shipment’s status.

Urgent Orders & Event Dates
If you have an urgent order or require delivery by a specific date, please select 'Rush My Order' when placing your order and notify us of your desired delivery date afterwards. You can also reach us at any time via support@theartneon.com. We do our best to ensure your order arrives exactly when you need it.

Upload your sketch, logo, or an

Our LED neon signs are carefully handcrafted and custom-made, which means each order goes through several meticulous stages:

1. Design: Once an order is received, custom drawings are sent to our design team.
2. CNC Cutting: After finalizing the designs, acrylic sheets are precisely cut in our CNC cutting workshop.
3. Handmade Production: The cut pieces are then assembled by our production team, crafting each sign by hand.
4. Quality Control: Upon completion, our quality control team thoroughly inspects each sign.
5. Packaging and Shipping: Approved signs are securely packaged and prepared for shipment to our customers.

These steps typically take between 2 and 7 days to complete. For outdoor signs, the production time extends to 8–10 days.
For more information, please visit our Frequently Asked Questions page.

LED Neon signs are long-lasting, typically lasting up to 100,000 hours and requiring minimal maintenance. Compared to traditional glass neon signs, they are less prone to fading and maintain their brightness over time.

Yes! Once your order has shipped, you will receive an email with a tracking number, which you can use on our website’s Tracking Page to follow your order’s journey.

Yes! Our neon signs include a dimmer and remote control, allowing you to adjust brightness levels and even set flashing or pulsing modes.

Premium Materials

Pure Silicone Neon Light Strips: Crafted with environmentally friendly, energy-saving, and non-flammable silicone, ensuring high safety standards and long-lasting durability.
Acrylic Backing: Provides a sturdy and modern base, eliminating the fragility of traditional glass neon signs.

2nd Generation Technology

Enhanced 3D Effect: Offers a vibrant, more consistent light display with an improved 3D visual impact that outshines older models.
Built-in Fuse System: Designed for reliability—if the primary connection wire encounters an issue, the backup ensures uninterrupted performance.

Experience the perfect combination of safety, beauty, and innovation with our premium neon signs.